Terms & Conditions

Last updated: March 01, 2023

Introduction

Welcome to the Michael By Michael Shannon® Shoes, Boots, Sandals website (the “Site”). The Site provides an online store for purchasing women’s shoes and accessories.

Please read these Terms and Conditions carefully before using this Site so that you are aware of your legal rights and obligations with respect to Michael By Michael Shannon® Shoes, Boots, Sandals, a sole proprietorship owned by Michael Shannon (collectively “Michael By Michael Shannon®”, “we”, “our” or “us”). By accessing or using the Site, you signify your agreement to these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not use the Site. We may modify these Terms and Conditions at any time without notice by posting the changes on the Site. Please check these Terms and Conditions regularly for changes. Your continued use of the Site after we post any changes constitutes your acceptance of the new Terms and Conditions. If you do not agree to any changes, you must discontinue your use of the Site.

Use of the Site

The Site allows you to purchase various Michael By Michael Shannon® products online. You must be at least 18 years old or the applicable age of majority in your jurisdiction to use the Site. By using the Site, you represent and warrant that you have the right and authority to enter into these Terms and Conditions and are not barred or otherwise legally prohibited from receiving or using the Site.

Registration

To purchase products on the Site, you may need to register and create an account. When you register, you agree to provide current, accurate, and complete information about yourself. You are responsible for maintaining the confidentiality of your username and password and for any activity under your account. You agree to promptly notify us of any unauthorized account use or other security breach. We reserve the right to terminate accounts that are inactive for an extended period.

Product Information

We aim to display products accurately on the Site. However, we do not guarantee that product descriptions, colors, pricing, or other content available on the Site is accurate, complete, reliable, current, or error-free. Certain features like shoe sizing may vary by style. We recommend trying on shoes prior to purchase when possible. If a product offered by Michael By Michael Shannon® itself is not as described, your sole remedy is to return it in unused and undamaged condition for a refund or exchange, subject to the return policy stated below.

Product Pricing and Availability

Prices for products displayed on the Site are quoted in U.S. dollars. We make reasonable efforts to provide current pricing and product availability information, but this information may differ from prices and availability at Michael By Michael Shannon® retail locations. We may change prices or availability without notice. We reserve the right to limit quantities purchased per person, per household, or per order. Despite our efforts, a small number of the items in our catalog may be mispriced. If the correct price is higher than the stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you. Other retailers may have different prices for Michael By Michael Shannon® products. We do not price match.

Promotional Offers

Any promotional offers will be subject to the specific terms set forth in the offer details. We reserve the right to modify, restrict, or discontinue offers at any time without notice. Certain offers may require coupon codes which must be entered at checkout to receive the promotional pricing. Offers only apply to items sold directly by Michael By Michael Shannon® through this Site, not those sold or fulfilled by other retailers. Offers cannot be combined with other offers unless expressly stated.

Sales Tax

If you purchase products on the Site, you will be responsible for paying any applicable sales tax.

Shipping and Delivery

We will pack, ship, and deliver products purchased on the Site using shipment methods selected during checkout. Shipping costs will be displayed during checkout based on your shipping address and delivery method. We may ship products in multiple parcels if needed. Once your order has shipped, you will receive a shipment confirmation email with carrier tracking information if available. We make reasonable efforts to deliver items according to our estimated timeframes but cannot guarantee delivery dates. Delays may occur during periods of high order volume. We will not be liable for any damages related to shipping delays. If your order has not arrived after the estimated timeframe, please contact us and we will investigate. You agree not to hold Michael By Michael Shannon® liable for any damages related to shipping, including loss, theft, weather delays, or other unforeseen circumstances.

Certain products may be required to ship by ground transportation only due to shipping carrier restrictions. We reserve the right to adjust shipping methods at our discretion as needed to ensure safe and secure delivery.

Returns and Exchanges

If you are unsatisfied with a product for any reason, you may return most unused, unopened products in new condition within 60 days of delivery for a refund or exchange. Shoes should be returned with box and shoe bags. We cannot accept returns or exchanges of gift cards, personalized items, or international orders due to customs regulations.

To initiate a return or exchange, please contact us to obtain a return authorization. You will be provided with a prepaid return shipping label. We recommend insuring your return shipment in case of loss or damage in transit. You will be responsible for return shipping costs for exchanges. Refunds will be issued to your original payment method within approximately 5-7 business days after receipt of the return. We will notify you by email when your refund is processed.

Exchanges will be rushed for faster delivery. If your desired replacement item is unavailable at the time of exchange, we will suggest similar alternatives or issue a refund. Only standard shipping fees over the amount for regular ground shipping will be refunded; expedited shipping fees will not be refunded.

You are responsible for all customs fees, duties, and taxes that may be owed upon international returns or exchanges. Please note import duties are non-refundable through Michael By Michael Shannon®. You may pursue reimbursement of import duties through your local customs office.

Termination

We may suspend, restrict, or terminate your access to the Site at any time for any reason without notice or liability. We may change, suspend, or discontinue all or portions of the Site at any time.

Intellectual Property Rights

All content available through the Site, including but not limited to product descriptions, graphics, logos, editorial content, trademarks, and images (collectively, the “Content”), is the property of Michael By Michael Shannon® and protected by U.S. and international copyright laws. The compilation of all content available on the Site is the sole and exclusive property of Michael By Michael Shannon® and protected by U.S. and international copyright laws.

You may access, download, and print the Content available on the Site subject to the following conditions: (1) the Content is used for non-commercial, informational purposes only; and (2) any copies must retain all copyright and other proprietary notices in the same form and manner as the original. You may not modify, copy, distribute, transmit, display, publish, license, create derivative works from, transfer, or otherwise use the Content except as expressly authorized above without our prior written consent.

Trademarks

The Michael By Michael Shannon® name, logo, and other related brand names, designs, and slogans are our trademarks or registered trademarks. You may not copy, imitate, or use them without our prior written consent. Other brand names, product names, and company names mentioned on the Site may be trademarks of their respective owners.

Reviews and Feedback

Any ratings, reviews, photos, comments, or other content submitted by you on or through the Site shall be considered non-confidential and our sole property. By submitting such content, you grant us an irrevocable, non-exclusive, royalty-free, perpetual, worldwide license to publicly display, distribute, reproduce, modify, create derivative works from, and otherwise use the content in any manner or medium now known or later developed. We will not pay you for your reviews, feedback, ratings, photos, comments, or other content. If you see a review that violates our Content Guidelines, please report it using the ‘Report Abuse’ link found directly under the relevant review.

Third Party Links

The Site may contain links to websites operated by third parties like shipping carriers. These links are provided as a service and do not imply any endorsement or approval of the linked sites. We have no control over third party sites and accept no responsibility or liability for any content, communications, products, services, advertising, or other materials available on or through them. Accessing these third party sites is done at your own risk. We are not responsible for the availability or content of any linked sites or any link contained within a linked site. We recommend you review their terms of use and privacy policies prior to use.

Disclaimer of Warranties

THE SITE, INCLUDING ALL SITE CONTENT, IS PROVIDED ON AN ‘AS IS’ BASIS WITHOUT ANY WARRANTIES OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, OR QUIET ENJOYMENT. WE MAKE NO WARRANTY THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS, OR WILL BE ACCURATE, RELIABLE, OR FREE OF VIRUSES OR OTHER HARMFUL CODE.

Limitation of Liability

IN NO EVENT SHALL MICHAEL BY MICHAEL SHANNON®, ITS AFFILIATES, OR THEIR RESPECTIVE OWNERS, OFFICERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR OTHER LOSSES OR DAMAGES, INCLUDING LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF THE SITE. THIS WAIVER APPLIES REGARDLESS OF THE FORM OF ACTION, WHETHER FOR BREACH OF CONTRACT, TORT LIABILITY, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH LOSSES OR DAMAGES BEING INCURRED.

Indemnification

You agree to defend, indemnify, and hold harmless Michael By Michael Shannon®, its affiliates, and their respective owners, officers, directors, employees, agents, and content or service providers from any and all claims, liabilities, costs, damages, and expenses (including reasonable attorneys’ fees) arising from or related to any breach by you of these Terms and Conditions.

Governing Law and Jurisdiction

These Terms will be governed solely by the internal laws of the State of Tennessee without regard to conflicts of laws principles. Any disputes relating to these Terms or the Site will be subject to the state and federal courts located in Nashville, Tennessee. If any provision of these Terms is found unlawful or unenforceable, it will be deemed severable and will not affect the validity or enforceability of the remaining provisions.

Entire Agreement

These Terms and Conditions contain the entire agreement between you and Michael By Michael Shannon® relating to your use of the Site. The failure of Michael By Michael Shannon® to exercise or enforce any right or provision shall not constitute a waiver of such right or provision. You agree any cause of action arising out of your use of the Site must commence within one year after the cause of action arises; otherwise, such cause of action shall be permanently barred.

Contact

If you have any questions or concerns about the Site or these Terms and Conditions, please contact us through our website contact form or at:

Michael By Michael Shannon® Shoes, Boots, Sandals
1500 Broadway, Suite 700
Nashville, TN 37203

These Terms and Conditions were last updated on March 01, 2023.